Hester's Office Solutions in Shreveport, LA Open now

Reviews about Hester's Office Solutions

• ★ ★ ★ ★ ★

  March 01, 2020, by Alex Harvey
  tl;dr: Hester's is great! Highly satisfied with the service and the end product. Got a good deal and free delivery on an office chair that ended up not working out for me ergonomically. I came back to the store and asked if they'd be willing to exchange it, and I ended up agreeing to take one of their display chairs off the floor. It was a bit more expensive than the original one I bought, so I offered to pay the $40 difference. Instead, the owner just asked me for $20 to pay his delivery guy for the extra trip. The new chair gets delivered, and it turns out to be dark brown (I had thought it was black in the dimmer light of the store). Even though I had verbally agreed to take that specific chair, they agreed to order me a brand new one in the color that I wanted. They didn't even charge delivery on the third chair, but I was so grateful I paid the guy anyway. I was probably one of their more difficult customers, but they still went way above and beyond what could reasonably be expected to take care of me. The owner and staff are great, and the product itself is very nice. I'll definitely go back if I need office furniture in the future, and would highly recommend Hester's to anyone!